Refund policy
30-Day Money Back Guarantee
We stand behind the quality of our products. If you're not completely satisfied, we'll make it right.
Return Eligibility
Products must be returned within 30 days of delivery date
Unopened products in original, sealed packaging
Damaged or defective products (even if opened)
Wrong item received
Non-Returnable Items
Opened or used vitamin bottles (unless defective)
Products without original packaging or labels
Items returned after 30 days
Products showing signs of tampering
How to Initiate a Return
Contact Us
Email us at info@formulationmakersshop.com or call 1-800-709-7807 with your order number
Receive RMA
We'll provide a Return Merchandise Authorization (RMA) number and return instructions
Ship & Refund
Ship the item back and receive your refund within 5-7 business days of receipt
Important Information
Safety First: Due to health and safety regulations, vitamins and supplements that have been opened cannot be resold. This policy protects all customers from potential contamination.
Refund Method: Refunds will be issued to the original payment method used for the purchase.
Shipping Costs: Original shipping charges are non-refundable unless the return is due to our error (wrong item, defective product).
Processing Time: Please allow 5-7 business days for refunds to appear on your statement after we receive your return.