REFUND POLICY

30-Day Money-Back Guarantee

We stand behind the quality of our products. If you’re not completely satisfied with your purchase, we’re here to help.

Return Eligibility

You may request a return if:

• The product is returned within 30 days of the delivery date
• The item is unopened and in its original, sealed packaging
• The product arrived damaged or defective (even if opened)
• You received the wrong item

Non-Returnable Items

For safety and quality reasons, we cannot accept returns for:

• Opened or used supplement bottles (unless defective)
• Products without original packaging or labels
• Items returned after 30 days of delivery
• Products showing signs of misuse or tampering

How to Initiate a Return

1. Contact Us

Email us at info@formulationmakersshop.com or call 1-800-709-7807 with your order number.

2. Receive Authorization

We will provide a Return Merchandise Authorization (RMA) number along with return instructions.

3. Ship & Refund

Once we receive your return, your refund will be processed within 5–7 business days.

Important Information

Safety First
Due to health and safety regulations, opened supplements cannot be restocked or resold. This policy helps protect all customers.

Refund Method
Refunds are issued to the original form of payment used at checkout.

Shipping Costs
Original shipping charges are non-refundable unless the return is due to our error (such as receiving a defective or incorrect item).

Processing Time
Please allow 5–7 business days after your return is received for the refund to appear on your statement.

Questions?

If you have any questions about your return, feel free to contact us. We’re here to make sure your experience with Formulation Makers is a positive one.